All eligible returns must be unused and in their original packaging.After 60 days, we offer store credit in the form of Monet in the Bank points. If you’re not in love with what you received, you may return it for a full refund within 60 days of the original purchase.
You can check the shipping cost of the package after adding the address in checkout before confirming the purchase. The shipping fee does not include the customs and duties fee (if required) of the destination country. Customers are responsible for any of these fees that may apply upon delivery. International shipping prices are based on destination and weight.
APO/FPO addresses ship using the US delivery method.We ask that you use a physical address in the checkout rather than a PO Box for the quickest delivery. Once an order is placed we are unable to make any changes. Please double-check your order before completing checkout.All items in an order will ship together in one package.These boxes are not guaranteed to arrive by the 1st of each month but typically arrive between the last week of the month or the first week of the new month. Orders with a monthly art box (including the Single Box, Pre-Paid 6 and 12 Month, and 3-Month Gift Subscription) will begin shipping on the 18th of each month.It typically takes 3-7 business days once shipped for your order to arrive.We strive to ship orders out within 5-7 business days and you'll get an email with the tracking number once your order is processed and shipped.Flat rate $5 shipping on orders under $59. Spend $59 or over and receive free shipping on your order.
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